Learn more about our shipping, exchanges, and return policies.
Learn more about our shipping, exchanges, and return policies.
We’re sorry your order wasn’t a perfect match! We are happy to assist with exchanging it for a different size/style. Before exchanging please make sure:
If you wish to return your item/s please make sure your order was not final sale and/or used a final sale code- as these are non refundable.
We reserve the right to refuse returns that do not meet the criteria mentioned above, as ell as the our terms and conditions.
To initiate your return/exchange request please send an email to help@torgeis.com or message our representatives through live chat (toggle by clicking the chat icon on the bottom right corner). Please send us the following details:
We will respond to your request as soon as possible.
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